Frequently Asked Questions
You’ve got questions, we’ve got answer.
This FAQ section contains detailed information about the MotoLumino sequential turn signal lights. Check the FAQ topics below to find the information you need. If you don’t find what you’re looking for, please contact us by email
Do you have any installation instruction?
Yes of course, you can click this link to see the manual instruction.
Can I cancel my order?
Yes, you have 24 hours to cancel after you place the order.
My payment failed, what do I do?
Shipping time and cost?
We ship wordwide ! Every country or region has different times and cost. For the lates shipping cost and information for per country, please click on this link
What is your warranty?
Despite the high quality of our products, it can occur that you receive a product that is not perfect. If that happens we’d like to provide you with a suitable solution as quickly as possible.
We are convinced of the quality of the products we offer. Therefore we always give 2 years guarantee on all your purchases.
Return and refund policy?
We offer a 14-day return policy. This period begins at the time you receive the product. Please contact us first if you wish to make a return. We will not accept a return package without confirmation or contact with us. Return shipping costs will be borne by the customer.
A refund can only be sent to the original payment method. If a customer no longer has access to that payment method, they must contact the bank or agency of the original payment method to claim the funds once the refund has been sent. Refunds take up to 10 business days.
Which indicator goes on which side of the bike?
When you ordered the LED indicators with DRL and brake light functions you might wonder, which indicators goes where?
It is up to your personal preference if you wish to have the DRL/brake light on the lower or the upper end of the indicator. But to keep the result consistant, it is important to mount both the indicators with a yellow wire on one side and both the indicators with a blue wire on one side.
Oterwise, the DRL will be on the upper end on one side and on the lower end on the other side.
IMPORTANT
Mount the indicators with a yellow wire on one side and the indicators with a blue wire on the other side.
Where can I find the original turn signal relay?
We have done our best to make a complete overview, unfortunately we don’t have info for all motorcycles.
If relay does not work (MLRLU1 only)
Swapping the wires may help! On some models (e.g. Husqvarna and KTM models) it is necessary to swap the + in the connector with the -.
Are they ECE-approved/Legal on the public road?
Yes the LED indicators have an E-mark / are ECE approved. Meaning they can be legally used on the public road.
Are there additional parts needed for the installation?
No, there are no additional parts needed for the installation. All the parts necessary to install the indicators are included in the kit.
You do need some basic tools like a set of pliers and a socket wrench for the installation. These are not included in the kit.
Are the LED indicators waterproof?
Yes, the LED indicators are fully water proof. Both the LED indicator itself, as well as the shaft and the wires are all waterproof.
To test this we emerged the LED indicator fully in the water and left it there for more then 24 hours. Even after being fully emerged in the water for more then 24 hours, the LED indicators worked perfectly and showed no sign of water damage. Check out this video!
Are the LED indicators plug and play?
Not 100%, but it is also not too hard to install them There are no modifications required to make the LED indicators fit onto the bike.
With the included vehicle-specific adapter plates the LED indicators will replace the current indicators perfectly. They can be mounted on the exact same hole as the old ones, meaning that there is no need to drill in your bike.
Also, the included wire harness is almost plug-and-play to the wiring on the bike. Only connections to position and brake light need to be made.
How much volt is required to power the LED indicators?
The LED indicators work on 12 volt. The electrical circuit on your bike is able to provide the demanded voltage. And is normally capable of handling the power draw from the LED indicator lights without a problem.
What does the relais do?
The relais prevents the new LED indicator lights from hyperflashing.
Without the relais the LED indicator lights will flash way to fast which can be confusing for other traffic on the road. Therefore we highly recommend installing the relais to prevent hyperflashing.
Which kit is suitable for my motorcycle?
You can select your bike brand and model on the products page to see which kit is suitable for your bike. If you are not sure which kit to buy, please feel free to contact us. We will be happy to help you.
We try to anwer your questions as best as we can. Can’t find the answer? Our customer support teams are happy to help you.
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Monday – Friday , 8 a.m to 4 p.m
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